Your satisfaction is our greatest concern and we strive to make your experience a positive one. You may return any new, unused items within 30 days of delivery for a full refund or replacement. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. Note that there may be restrictions on some products being shipped to certain international destinations.
All US orders are charged a flat shipping rate of $5.
All international orders, except for Canada, are charged a flat rate of $40 USD and are shipped via USPS Priority Mail. Canada orders are charged a flat rate of $20 USD. If actual shipping costs fall under $40 USD then the difference will be refunded back to you. International orders shipped to most major markets typically take 6 to 10 business days for delivery. Please contact us with any questions or concerns and we'll try our best to work with you.